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What is an Operations Research Analyst?

Operations research analysts collect, evaluate and process data for many industries and types of companies. Organizations rely on operations research analysts to identify financial risks, human errors, operational problems and efficiency challenges. Keep on reading to learn exactly what operations research analysts do in three very different careers.

Operations Research Analyst – Process Improvement

Process improvement and quality management programs rely on operations research analysts for timely, quality data reports. These analysts support management’s needs and requirements by producing realistic, data-driven product reports and operations estimates. They are responsible for developing cost estimates, economic analyses, mis-manufacturing statistics and opportunity recommendations for complex products and operations. These operations research analysts work with management to define deliverable scopes, readjust timelines and establish production expectations. Every day, they collect, analyze and evaluate historical data to provide the bases for production metrics, quality methodologies and customer satisfaction assumptions. These operations research analysts should know how to apply sound reason, business logic and appropriate judgment to functional and technical cost, schedule and quality data. They may act as a communication bridge between quality, program, production and engineering management personnel.

Operations Research Analyst – Customer Insights

Many corporations rely on operations research analysts for translating customer concerns and questions into analytic objectives. They measure operational effectiveness, customer care quality and product performance. They may use virtual platforms, constructive modeling and simulation environments to explore and understand customer problems. These operations research analysts will need strong programming skills because analysis scripting requires knowledge of C++, Python, JMP or Canopy software and frameworks. In order to accomplish their tasks and goals, they may work with operation managers, software engineers and subject matter experts for developing, testing and executing modeling and simulation activities. Many of these operations research analysts have experience in technical writing, scientific research and engineering topics. Employers want job candidates who have experience with techniques like decision, optimization and comparative analysis.

Operations Research Analyst – Business Operations

Many companies use operations research analysts because they can employ a variety of standard qualitative and advanced quantitative techniques and procedures for diverse purposes. Operations research analysts design, develop, and administer independent queries and studies for various organizational needs. They may conduct operations research to gather design, statistical, econometric, industrial, engineering and computer system data. For example, they may research relational database management systems in order to optimize agency resources and migrate old data to new systems. Operations research analysts may collect and analyze data to identify existing trends, potential problems or project alternatives. They may be asked to develop mathematical models and statistical tools to understand business processes, procedures and resource utilization. A financial firm may ask them to evaluate existing risk models through the use of quantitative correlation and regression analysis. Either way, they will provide recommendations for management consideration.

Related Resource: What is Enterprise Resource Planning?

Some operations research analysts develop materials, monitoring programs and train employees on best practices related to data security, integrity, management and resource optimization. Operations research analysts employed by the government may be responsible for identifying and analyzing labor, regulatory, workload and environmental factors that impact operational efficiency. Anyone who wants to become an operations research analyst will need a bachelor’s degree in information technology, mathematics, data analytics or statistics.